Privacy Policy
Effective Date: August 6, 2025
1. Introduction
Outdoor Embers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Outdoor Embers.
This Privacy Policy applies to our website, www.outdoorembers.com, and its associated subdomains (collectively, our "Service"). By using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Definitions and Key Terms
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Cookie: A small piece of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember your preferences or login information.
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Company: Refers to Outdoor Embers, registered in the United States, responsible for your information under this Privacy Policy.
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Country: The United States of America.
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Customer: Any person or entity who uses the Outdoor Embers Service.
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Device: Any internet-connected device such as a phone, tablet, or computer used to access our website.
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IP Address: A unique number assigned to each device connected to the internet.
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Personal Data: Any information that allows the identification of a person, directly or indirectly.
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Service: The services provided by Outdoor Embers as described on our website.
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Third-Party Service: Companies that provide content, advertising, analytics, or other services we use.
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You: The person using our website and/or services.
3. Information We Collect
We collect information when you:
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Visit our website
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Create an account
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Place an order
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Subscribe to our newsletter
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Fill out a form or survey
Personal Information Collected:
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Name
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Email address
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Phone number
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Billing and shipping address
4. How We Use the Information We Collect
We may use your information to:
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Personalize your experience
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Improve our website and services
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Process orders and transactions
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Provide customer support
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Send marketing communications (with your consent)
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Administer promotions or surveys
5. Information from Third Parties
We may collect publicly available information from social media, analytics providers, and fraud prevention services.
6. Sharing Your Information
We may share your information with:
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Third-Party Service Providers who assist with payment processing, shipping, analytics, and marketing
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Affiliates under our control
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In the event of a business transfer such as a sale or merger
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When required by law
7. Cookies and Similar Technologies
We use cookies to improve your browsing experience, remember preferences, and track site usage. You can manage cookies through your browser settings.
8. Data Security
We protect your personal information with:
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SSL Encryption
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PCI-compliant payment processing
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Restricted access to personal data by authorized personnel only
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
10. Your Rights
You may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Object to processing
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Request data portability
Contact us at support@outdoorembers.com to exercise your rights.
11. Children's Privacy
Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from them.
12. International Data Transfers
Your information may be stored and processed in the United States or other countries where our service providers operate.
13. Links to Other Websites
Our website may contain links to third-party websites, which are not covered by this Privacy Policy.
14. Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” will be updated accordingly. Continued use of our site after changes means you accept the updated policy.
15. Contact Us
If you have any questions, please contact us:
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Email: support@outdoorembers.com
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Phone: 1-866-885-4484
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Address: Outdoor Embers, 5900 Balcones Drive, Suite 100, Austin, TX 78731