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Terms of Service

Terms of Service

Effective Date: August 6, 2025

1. Introduction

Welcome to Outdoor Embers ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.outdoorembers.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a business or organization, you confirm you have authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete registration information

  • Keep your information updated

3.2 Account Responsibilities

You are responsible for:

  • Keeping your login credentials secure

  • All activities under your account

  • Notifying us immediately of any unauthorized access

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We may limit quantities or discontinue items at any time.

4.2 Pricing

Prices are subject to change without notice. We are not responsible for typographical errors in pricing or product descriptions.

4.3 Payment Terms

We accept: Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Payments are processed securely via PCI-compliant payment gateways.

4.4 Order Acceptance

We may refuse or cancel orders for reasons including product availability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

5.1 Shipping Policy

See our Shipping Policy for detailed terms.

5.2 Risk of Loss

Title and risk pass to you upon delivery to the carrier.

6. Returns and Refunds

See our Return and Refund Policy for eligibility and procedures.

7. Intellectual Property Rights

7.1 Ownership

All content on our Website—including text, graphics, images, logos, and software—is owned by Outdoor Embers or our licensors, and protected by U.S. and international copyright laws.

7.2 License

We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

7.3 Restrictions

You may not copy, reproduce, sell, or exploit any portion of the Services without our express written consent.

8. User Content

8.1 Submissions

By submitting content, you grant us a worldwide, royalty-free license to use, display, and reproduce such content.

8.2 Prohibited Content

You may not submit content that is unlawful, abusive, defamatory, obscene, or infringes on any intellectual property rights.

9. Prohibited Activities

You may not:

  • Violate laws or third-party rights

  • Interfere with the Website’s operation

  • Attempt unauthorized access to our systems

10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

10.2 No Warranty

We do not guarantee uninterrupted or error-free operation of the Services.

11. Limitation of Liability

To the fullest extent permitted by law, Outdoor Embers is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

12. Indemnification

You agree to indemnify and hold harmless Outdoor Embers, its affiliates, and employees from claims or demands arising from your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your account without notice if you violate these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions.

15. Changes to Terms

We may update these Terms at any time. Changes take effect upon posting to the Website.

16. Miscellaneous

16.1 Severability

If any part of these Terms is deemed unenforceable, the remainder remains valid.

16.2 Entire Agreement

These Terms, along with our other policies, constitute the entire agreement between you and Outdoor Embers.

17. Contact Information

Outdoor Embers
5900 Balcones Drive, Suite 100
Austin, TX 78731
Email: support@outdoorembers.com
Phone: 1-866-885-4484

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